|
Below you will find the answers to the most frequently asked questions. If you do not find an answer to your question, please feel free to contact our customer service.
|
- How is the Magic Bullet Single Shot different from The Original Magic Bullet
- What do I do if the Cup/Party Mug leaks while I'm mixing ingredients with the Magic Bullet Single Shot?
- Why does THE BULLET™ not crush ice, it just spins it around?
- Is it OK to put the Magic Bullet Single Shot in the dishwasher?
- What is the Magic Bullet Single Shot Tall Cups made of?
|
 |
- Why does everything I chop turn into mush?
- It says everything is dishwasher safe, so why did my cups come out deformed after I put in the dishwasher?
- Does the Magic Bullet Single Shot come with a warranty?
- Are all the Magic Bullet Single Shot pieces microwave safe?
- How much does Magic Bullet Single Shot Tall Cup hold?
|
| Q: |
How is the Magic Bullet Single Shot different from The Original Magic Bullet?
|
| A: |
The Magic Bullet Single Shot has the same great quality Power Base as the Original Magic Bullet. The Single Shot is the trimmed-down version of the original. By reducing some of the accessories that the Original Magic Bullet comes with we can offer the Single Shot at a lower price so that everyone can own it.
back to top
|
|
| Q: |
What do I do if the Cup/Party Mug leaks while I'm mixing ingredients with the Magic Bullet Single Shot?
|
| A: |
Your Magic Bullet Single Shot is designed to provide a watertight seal for the life of the unit. If you find that, occasionally, liquid seeps out while you are using your Magic Bullet Single Shot, it is generally because of one of two reasons.
First, check to make sure that the blade assembly has been screwed tightly onto THE BULLET™ Cup or Party Mug.
Or, if it is firmly fastened, then the problem may be that the gasket is missing or not seated properly. There is a clear plastic gasket that lines the inside rim of the blade assembly. Occasionally, it will fall out in the dishwasher or sink. Check to make sure that the gasket is in the motor assembly. If it is not, then dig it out of your dishwasher or replace it with one of the spare gaskets provided in your kit.
back to top
|
|
| Q: |
Why does THE BULLET™ not crush ice, it just spins it around?
|
| A: |
You may be overloading your cup. If you're using the bigger, homemade ice cubes, they need some room to move around so they can reach the blade. Smaller, less dense cubes will crush much easier. For the best results, combine a little liquid with the ice. Click here to see Blended Iced Coffee Drink video demonstration for more information.
back to top
|
|
| Q: |
Is it OK to put the Magic Bullet Single Shot in the dishwasher?
|
| A: |
Yes, with the Magic Bullet clean up is a snap! All of THE BULLET™ Cups, Blades, Party Mugs, lids and lip rings are dishwasher safe. The only thing that cannot go in the dishwasher is the Power Base.
back to top
|
|
| Q: |
What is the Magic Bullet Single Shot Tall Cups made of?
|
| A: |
Tall Cup is made out of high-impact plastic. Unlike glass, it does not shatter when dropped.
back to top
|
|
|
|
| Q: |
It says everything is dishwasher safe, so why did my cups come out deformed after I put in the dishwasher?
|
| A: |
As mentioned in your User Manual, you should always wash the cups on the top shelf of you dishwasher. It's very likely that you have your dishwasher set to sanitize mode which uses extreme heat to clean the contents of the dishwasher. Most dishwashers have several settings that use less heat than sanitize, reduce the setting and always put your bullet cups on the top shelf.
back to top
|
|
| Q: |
Does the Magic Bullet come with a warranty?
|
| A: |
Yes, the Magic Bullet Single Shot is covered by a full 1-year warranty. If it does not operate to your satisfaction due to defective parts or workmanship, Homeland Housewares will repair or replace it for free. You may also purchase an additional 4-year extended warranty by contacting customer service.
back to top
|
|
| Q: |
Are all the Magic Bullet Single Shot pieces microwave safe?
|
| A: |
The Magic Bullet Single Shot Tall Cup is indeed microwave safe. You can prepare and cook food in the same cup without dirtying a dish and with no pots and pans to clean up. All other pieces of the Magic Bullet Single Shot, including the Party Mugs, should not be used in the microwave.
If you have purchased the Completer Kit, your Short Cup, and the Shaker/Steamer Tops are microwave safe as well.
back to top
|
|
| Q: |
How much does Magic Bullet Single Shot Tall Cup hold?
|
| A: |
The Tall Cup holds 20 ounces.
back to top
|
|